Topics: Truckstop Business

Key Considerations When Building or Updating an App for Your Travel Center

Mobile apps can strengthen your brand, boost customer loyalty and provide excellent customer insights, but they won’t add any value if customers don’t use them. With an increasingly competitive retail landscape, it is essential that businesses stand out, and Stop Watch sat down with Peter Rasmussen, CEO and founder of Convenience and Energy Advisors, to learn more about the benefits of mobile apps, essential features and common mistakes. More

Survivor Fund: Providing Financial Support to Families of Roadside Operators Who Lose Their Lives

In 2005, the International Towing and Recovery Hall of Fame and Museum established its Survivor Fund to provide immediate financial support to roadside operators' families who lost their lives. Jeffrey Godwin, vice president, International Towing Museum, joined the podcast to share about the program. More

Eleven Great Takeaways from the Great Ideas! Workshop at NATSO Connect 2023

Whether you were lucky enough to take part in the Great Ideas! Workshop at NATSO Connect in person or are learning about it from afar, here are 11 takeaways that can get your creative juices flowing. More

JJ’s Travel Plaza Focuses on its Employees and Community

Today, the company operates JJ’s Travel Plaza along with seven convenience stores. As a family-run business, family members are involved in the day-to-day operations. “The team members see us out in the stores and our hands-on involvement in what's going on and not just ruling for the boardroom, so to speak,” Nick Stanley, vice president of back of the house for JJ’s Travel Plaza said. More

Six Fun Takeaways from the NATSO Connect 2023 Retail Tour

Attendees at NATSO Connect 2023 got a first-hand look at three best-in-class locations in the Dallas area and walked away with new insights and ideas. Here are six fun takeaways from the tour. More

Macro Trends Insights from EY: Big Picture and Travel Center Picture

On the final day of NATSO's annual Day on the Hill, attendees heard a panel discussion on transportation, political risk and macro trends. During the session, moderated by NATSO CEO Lisa Mullings, experts from Ernst & Young shared their perspectives on critical macro trends that will have a ripple effect on U.S. transportation and travel centers. More

What Innovative Retail Technology Should Travel Centers Embrace Now?

Peter Rasmussen, CEO and Founder, Convenience and Energy Advisors, and Christine Schoessler, NATSO's COO, take a deep dive into travel center technology, offering both insights on what technologies to adapt and concrete tactics to make them a reality. More

Ideas to Reduce Shrink at Your Travel Center as Retail Theft Increases

Isaiah Britt, merchandising manager for Donna’s Truck Stop in Marysville, Washington, said shrink of even small items can add up to big losses. “If you’re stealing $100 from me, that has a bigger impact than if you’re stealing from Walmart,” he said. More

A Look at JJ’s Travel Plaza, Family Owned and Operated Since 1980

Nick Stanley, vice president of JJ’s, joined the podcast to talk about the family-owned and operated convenience store and travel plaza JJ's, which is headquartered in Huntington, Indiana. More

Draw on Actionable Data to Improve Operations at Your Travel Center

Information is a pool in which truckstop and travel plaza operators can either sink or swim, and when used correctly, information can provide valuable insights to improve operations. More

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